This morning at Information Online 2009 Ross, Ellen & Cathy presented their paper detailing the path the Reference & Information Services Group (RISG) has been travelling with the development of the NSW Public Libraries' Reference Excellence project culminating in the Ref-Ex wiki.
It's been a long while coming but it's great to see that the Ref-Ex wiki is now out there for public library staff from around NSW to use as a training tool.
The talk came across well and received some good questions from the audience - now it's up to you to go online and use this training tool to both enhance your existing reference skills, develop some new ones or train up new staff - and don't forget to provide feedback to the maintenance & modification crew on how the Ref-Ex wiki could be made even bigger and better than it currently is.
http://wiki.libraries.nsw.gov.au
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